You can pay online or at the counter when you collect your vehicle, using Visa, MasterCard, American Express and Diners/Discover debit, credit or charge cards. 

There are several exceptions:

  • You can’t use a debit card in Iceland and Canada.
  • We don’t accept cards with Solo, JCB or Cirrus logos.
  • Germany issued Maestro cards are only accepted in Germany.
  • If you booked online using a PREPAID card, it must be shown at the counter along with another payment card.

Two payment cards may be required at the counter for higher-value vehicles – if you’ve booked online, or over the phone, this will be highlighted on your booking confirmation.

Remember, the name on the card must match the driving licence of the main driver.

Need more advice? Call our reservations team

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You can either pay for your vehicle when you book online, or when you collect your hire vehicle.

There are some useful extras, such as Fuel Up Front that you can’t pay for until you collect your vehicle. These will of course still be reserved for you. 

If you choose to pay when you book online, we’ll dip/swipe your card to gain authorisation. If you choose to pay at the station, we’ll dip/swipe your card to gain authorisation for the estimated full hire cost (including extras) but won’t take payment until you return your vehicle.

Don’t forget to review our terms and conditions when you book, which include everything you need to know ahead of your journey. 

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When you signed up for Avis Preferred you provided your preferred payment method. We use this each time you book. You can update your profile and change the payment card at any time.

Should you have any queries you can call your designated telephone line

View your Avis Preferred account by signing in using the "Your Avis" button a the top of this page. 

 

We offer you a couple of ways to pay to make it easy. You can pay online now or later when you collect your vehicle. The choice is yours.

If you choose to pay online now, you’ll pay the full cost of your booking including extras. Some extras can only be paid for at the counter. We’ll let you know which ones when you book – they will still be reserved for you. When you collect your vehicle, you’ll need to present the card used for your online payment, we’ll dip/swipe your card to gain authorisation but won’t take any payment until you return your vehicle.


If you’d rather not pay online now, you can pay at the hire station. When you collect your vehicle, we’ll dip/swipe your card to gain authorisation for the full hire cost (including extras) but won’t take payment until you return your vehicle.

Paying now will cost you less than paying later.

Don’t forget to review our terms and conditions when you book, which include everything you need to know ahead of your journey.


 

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A fixed value voucher only covers hire fees up to a certain amount, so you will need to pay for any extra costs not covered by the voucher.

A full credit voucher covers the entire hire, however much it costs.

You can pick up a fixed value voucher from a travel agent, but full credit vouchers are only available for business rentals through a corporate travel agent.

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An ACTO (Avis Company Travel Order) is a special voucher businesses give to staff so they can hire a vehicle with us.

Simply show your ACTO when you collect your hire vehicle and we’ll invoice your company directly. These vouchers can’t be used for online bookings.

If you would like to use these vouchers at work, simply set up an Avis corporate account

We give you the chance to collect miles or points through our partners each time you hire a vehicle, so you can continue to receive a premium service at premium value. 

But there are times you won’t be able to collect miles or points. This will happen if you’re a public-sector employee, using a travel industry or airline employee rate, renting a van, or using a substitute, net or tour operator rate.

If you hire more than one vehicle from the same location within 24 hours, your miles or points balance will only be credited once.

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You can redeem your coupon over the phone or in person at your hire station. Coupons cannot currently be used online. However, you can still book your vehicle online and redeem your coupon over the counter.

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Yes. You can pay using Visa and MasterCard debit cards.


There are a couple of exceptions:

  • the Maestro card is only accepted in Germany.
  • PREPAID cards are accepted online however they are not accepted at the counter which means a non-PREPAID card must be shown at the rental station (together with the PREPAID card). A PREPAID card can be used to pay for the rental at the end of the vehicle hire.

Remember, the name on the card must match the driving licence of the main driver. Someone else can’t pay on your behalf.

And don’t forget to bring your payment card when you collect your rental.

Need more advice? Call our reservations team.

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Already planning a trip? Check your booking..

You can pay using Visa, MasterCard, American Express and Diners Club/Discover credit and charge cards.


Remember, the name on the card must match the driving licence of the main driver.


And don’t forget to bring your credit/charge card when you collect your rental. 

Need more advice? Call our reservations team.
 

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Already planned a trip? Check your booking..

Yes, providing you have access to their credit card. The name on the card must match the driving licence of the main driver who must bring this card when they collect the rental. 

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